WELCOME TO THE REBORN FANATICS PRIVACY POLICY
This Privacy Policy applies to all users of our website, related mobile sites, and software applications, collectively referred to as “our Platforms”, which are used to access and purchase our products and services.
The purpose of this Privacy Policy is to outline how, why, and when Reborn Fanatics ("we" or "us") uses your Personal Information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
It is crucial that you read this Privacy Policy together with any other terms and conditions, privacy notices, or policies we may provide when we collect or use your Personal Information.
Pay special attention to the clauses in this Privacy Policy that appear in bold text, as these:
- may limit the risk or liability of Reborn Fanatics or a third party;
- may create risk or liability for you;
- may compel you to indemnify Reborn Fanatics or a third party;
- serve as an acknowledgement by you of a fact.
We respect your privacy and take the protection of Personal Information seriously. To deliver excellent service, we must use some of your Personal Information. This Privacy Policy describes our handling of the Personal Information we collect about you and/or receive from you. By using our Platforms, you agree to the processing of your Personal Information as outlined in this Privacy Policy.
PERSONAL INFORMATION
“Personal Information” and “process/processing” have the same meanings as in POPIA.
USERS OF OUR PLATFORMS
“you” and “your” refer to all persons accessing or using our Platforms.
“registered user(s)” are those who have provided unique identifiers like email and password for transactions on our Platforms.
UNDERAGE USERS
If you are under 18, secure permission from your parent or guardian before using our Platforms or providing Personal Information. We may verify this permission.
WHAT PERSONAL INFORMATION WE COLLECT
When you register, we may collect:
- Name and surname.
- Email address.
- Physical address.
- Mobile phone number.
- Gender.
- Date of birth.
- Identification number.
You can update or correct your Personal Information through your account profile.
USING OUR PLATFORMS
We may collect log information, device type, browser details, IP address, and location data. We also receive information from third parties, such as social media.
WHY AND HOW WE USE YOUR PERSONAL INFORMATION
We process Personal Information to identify you, verify your identity, create your account, and manage transactions. We also use it to communicate with you, fulfill contractual obligations, and improve our services.
RETENTION OF RECORDS
We retain your Personal Information as long as it is necessary for service provision or required by law. You consent to us retaining records for the necessary period.
COOKIES AND USER TRACKING
We use cookies to enhance usability and personalize your experience. You can opt out of non-essential cookies.
OPTING OUT OF DIRECT MARKETING
You can opt out of receiving marketing communications by following the opt-out instructions in our communications.
DISCLOSURE TO THIRD PARTIES
We do not sell your Personal Information. It may be shared with service providers under strict confidentiality agreements for the purpose of delivering our services and compliance with legal obligations.
INTERNATIONAL TRANSFERS
We may transfer Personal Information outside South Africa as necessary, ensuring compliance with POPIA.
SECURING YOUR PERSONAL INFORMATION
We implement reasonable technical and organizational measures to protect your Personal Information.
KNOW YOUR RIGHTS
You have rights to access, correct, or delete your Personal Information. Requests can be made through the Data & Privacy section of our Help Centre.
COMPLAINTS
Complaints about our Privacy Policy or its implementation can be directed to the Information Regulator.
This version of the Privacy Policy supersedes previous versions and may be updated periodically to reflect changes in our practices.
By using our Platforms, you consent to this Privacy Policy.
